CBSE Boards Helpline Gets More Than 5500 Calls in 3 Weeks

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CBSE Boards Helpline Gets More Than 5500 Calls in 3 Weeks

“MOM.. Close the door! I am not able to study”

“Dude, how did you manage to complete the whole organic? I am still on 3rd chapter”

“Sir, please mark the important topics for me. I don’t have the time to study everything”

Exam fever is in the air and so are the high soaring pressure levels. The D-day is approaching and we all want to perform our best. After all, the investments have reached their all-time high; sleepless nights, missing the social gatherings, losing contacts with friends and no outings.

The heat of the raising stress levels was also felt by CBSE helplines when they got drowned by more than 5500 calls in merely 3 weeks. The helpline was launched on February 1 and is meant for students taking the 10th and 12th boards this year.

Most common problems students discussed on the call are:

  • Memory loss
  • Lack of concentration
  • High anxiety/nervousness
  • Unable to cope with stress levels
  • Peer pressure
  • Parents expectations
  • No time for revisions

The helpline, though meant for only CBSE boards, is also receiving calls from students of other boards with maximum calls being received from Uttar Pradesh. Students who are taking the 10th Boards are more nervous as they are taking it for the first time.

Parents are also calling in to ask about the right choice for their child’s career. There has been a positive feedback and the students also seem satisfied and a bit relaxed after discussing their problems over the call.

  • They talk to the counselors over the phone and not face to face, hence making it easier to open up and discuss the problem
  • The counselors maintain relatability with the students, listen to their problems and look for the solutions together

How is CBSE operating?

  • The operators answer the general queries.
  • In case of any specific exam related queries, students are being connected to the principals or counselors.
  • Boards have also assigned four special educators who are taking calls from specially-abled students and their parents addressing their concerns.
  • The tele helpline is operational from 8 am to 10 pm
  • There is a psychological counseling service being provided by boards for students and parents. This is active from February 1 till April 13. Students can seek help by contacting the CBSE centralized toll-free number or by putting up the queries on the CBSE website

A little bit of nervousness is okay. But don’t let your anxiety levels ruin the exams. You are one strong bud, good luck!

CBSE Helpline Number – 1800-11-8002

Source: HT,Yrsnews, MyBaba

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